Question 1

How customizable are the dashboards?

Accepted Answer

They're fully drag-and-drop. Arrange graphs, charts, grids, and counter cards by property, owner, region, or portfolio, and save the layout as a personal favorite. Every table-based report supports adding and reordering fields, search, filter, and sort.

Question 2

How many pre-built reports ship with CiiRUS?

Accepted Answer

More than 50 come pre-loaded: tax remittance, audit trails, vendor activity, owner distribution registers, reservation aging, cancellation analysis, and channel performance. There's also a custom report builder for the ones unique to your operation.

Question 3

Which KPIs are surfaced out of the box?

Accepted Answer

Occupancy, ADR, RevPAR, pacing against last year, expense-to-revenue ratios, booking window, length of stay, and repeat-guest rate, plus channel performance by source (Airbnb, Vrbo, Booking.com, direct) and cancellation reports with lost revenue and lead time.

Question 4

Does CiiRUS report on operations as well as revenue?

Accepted Answer

Yes. Housekeeping completion rate, maintenance response times, and communications response rate report alongside the revenue and channel metrics. The ops numbers usually explain why the revenue numbers moved.

Question 5

What about market benchmarking?

Accepted Answer

Wheelhouse pricing signals and KeyData market benchmarks stream into the same dashboards, updating in real time as reservations, payments, and expenses post. You're never comparing today's CiiRUS data to last month's benchmark file.

Question 6

Are the reports real-time or end-of-day?

Accepted Answer

Real-time. Every dashboard reads from the live general ledger and reservation data, with no nightly export step. What closes is what reports.

Question 7

Can I send branded owner reports automatically?

Accepted Answer

Yes. Owner-facing reports carry your company's branding, and any report can be scheduled to email out as a PDF or CSV on whatever cadence you set.

Vacation Rental Reporting & Analytics — CiiRUS