Revenue management, optimization & guest service

The average host doesn't have the time to do their own optimization, communications, & revenue management - let alone the budget to hire a pro. We take all that legwork off your plate and bring guests to your doors. You can focus on doing what you do best and win back quality of life.
Listing optimization
We'll professional craft and seasonally curate your listing policies, descriptions, titles, and gallery captions to help you stand out from the crowd.
Guest services
Do you want to extend human guest support around the clock but don't have the budget or bandwidth? Let our team staff your inbox while you get some rest.
Revenue management
Setting and forgetting automated pricing software is usually a mistake. Our professional revenue managers curate your pricing strategy and manage yield daily.
Protection
Stop arguing with guests over petty damage and accidents. Our managed service covers every stay for millions of dollars in covered benefits.
See all features & get pricing

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Revenue management FAQs

Revenue management and listing optimization can be overwhelming. These FAQs explain how CiiRUS Managed Services combine human expertise with smart tools to maximize your bookings and profits.

How much extra revenue can a professional revenue manager realistically bring in for a portfolio of 10-50 vacation homes?

With hands-on revenue management, many properties see revenue gains of 15-30% over what simple dynamic pricing tools deliver, because you’re adjusting for local events, competitor behavior, calendar pacing, and not leaving orphan nights unpriced.

What metrics should I ask for to know if my revenue management is doing its job?

Key ones are occupancy rate, ADR (average daily rate), RevPAR, booking window (how far ahead guests book), length of stay, cancellation rate, and difference between forecasted earnings vs actual. Using these, you can measure both revenue growth and cost of services.

How often should pricing be reviewed and adjusted?

For professional service, not just during high season. Weekly (or biweekly) reviews are typical, especially when demand shifts, events are announced, or market comps change. With CiiRUS, this is built into the Managed Services model, not done once and forgotten.

Can listing optimization alone (titles/photos/descriptions) improve booking conversion without changing rates?

Yes — good listing optimization can lift click-throughs and search visibility, which often translates into higher occupancy at current rates. Paired with revenue management, the combined effect tends to multiply revenue.

What makes a good comp set for revenue management?

Similar properties in your market in terms of size, amenities, location, and sleeping capacity. The best tools/revenue managers use actual booking data or local OTAs, not just scraped listing rates. That gives accurate insights into demand.

How do I avoid under-pricing during peak demand and over-pricing in slow seasons?

You need a strategy that includes: setting minimum and maximum rates, applying event-based or seasonal surges, adjusting minimum stays, and using forecasted demand. A professional revenue manager watches for those trigger points and tweaks them (rather than hoping the tool or “market” does).

What kind of ROI can I expect from listing optimization?

It varies, but many managers see 10-25% better occupancy or lower idle days just from listing upgrades (photos, descriptions, correct amenities), which often pays for the optimization cost in months.

Should I use automated dynamic pricing tools or human-led revenue management (or both)?

It depends on portfolio size, property diversity, and market volatility. For ~5-100 homes, combining human oversight with automated tools often yields the best results: human checks ensure the tool’s suggestions make sense locally, and the automation handles volume and granular adjustments.

How do I avoid leaving orphan nights (nights that are hard to sell) between bookings?

Use minimum night rules, allow flexible check-in days, fill gaps with discounts or promotions, and adjust listing settings (e.g. price, stay rules) around low-demand patterns. Professional managers monitor for these and adjust proactively.

What’s the cost structure for managed revenue & listing optimization services?

Usually something like a fixed fee plus/or a percentage of incremental revenue. It should be transparent. With CiiRUS, the model is built so you can see exactly what you’re getting, how much extra revenue comes in, and what your net after fees and service is.

How fast can I expect to see results once I engage managed services?

Often within 1-2 booking cycles (4–8 weeks) you begin to see occupancy and ADR improvements. Full effect (optimization + price tuning + listing tweaks) often becomes evident in 3-4 months.

How does listing optimization differ by channel (Airbnb vs Vrbo vs direct site)?

Each channel has its own ranking algorithms, guest expectations, and content guidelines. Titles, photo sequencing, amenity emphasis may differ. A professional optimization service tailors content per channel rather than using a one-size-fits-all listing.

Will managed services help with guest reviews or ratings indirectly?

Yes. Better listings + better occupancy often lead to more positive reviews. Also, setting proper pricing so guests feel value improves satisfaction. Optimized photos, accurate descriptions, and timely communication all feed into better reviews.

Can managed revenue & listing optimization help during off-season?

Definitely. These are the times when human judgment, promotions, and tweaking minimum stays make a big difference. Managed services can proactively create discounted packages or events, adjust rates more aggressively, or adjust marketing focus to attract longer stays.

How do I measure what services are worth outsourcing vs doing in-house for listing optimization?

Compare what in-house resources cost (photographers, copywriting, weekly rate reviews) vs what an expert service charges. Look at examples of incremental revenue from listing changes. If the lift pays out the cost in a few months, outsourcing often wins.

How will revenue management services integrate with my existing PMS?

A good Managed Services offering should align listings, reservations, calendar data, and KPIs with your PMS (so data flows seamlessly into your accounting, reporting, guest communications, etc.). In CiiRUS’s case, since we own both the PMS and the managed service, the integration is tight—less duplication, better feedback loops.

What happens if local events or sudden market shifts occur (e.g. convention, flight cancellations)?

A hands-on revenue manager watches for these and adjusts rates, minimum stays, and availability. They don’t wait for automation to catch up; they proactively change things.

How is pricing transparency handled? How do I see what I’m paying and what I’m getting?

Good services provide dashboards showing what was recommended, what price was set, what occupancy and ADR actually came in, and what revenue uplift you got net of fees. That lets you judge performance and decide whether to continue or adjust strategy.

Is it better to pay for a managed service or hire in-house help for revenue + listing optimization?

For portfolios of ~5-100 homes, managed services often give higher ROI initially—because you get expertise, tools, market comps, and full-time attention without the cost/complexity of hiring, payroll, and management. Over time you can bring some capabilities in-house if wanted.

How do I ensure consistency in booking value across different properties in my portfolio?

Managed service providers often standardize metrics like minimum stay, weekend pricing, and clean fee structures so that each property is optimized individually but managed in a way that avoids under-valuing or overpricing.