For each last-minute booking (placed within 7 days of arrival), we send a text and an email, branded to your company, asking the guest to complete a simple two-factor authentication process.
Lynnbrook checks the records tied to the cell phone used, verifies how long it's been in service (to catch burner phones), and cross-references the located records with the guest booking data. The process generates a trust score of 0 to 1000 to indicate whether the guest is trustworthy or likely to result in fraud.
Payments can be tricky in the vacation rental world. These FAQs explain how CiiRUS Pay makes transactions faster, safer, and easier—while keeping trust accounting perfectly in sync.
Many generic processors flag vacation rental businesses as “high risk,” leading to higher fees and slower approvals. CiiRUS Pay, powered by Lynnbrook, is built specifically for short-term rentals, giving managers competitive rates, faster onboarding, and tailored support.
Most payment gateways are designed for retail or e-commerce, not rentals. They often don’t understand OTA payouts, guest deposits, or trust accounts. CiiRUS Pay fast-tracks approvals because it’s designed for vacation rental managers, not shoe stores.
CiiRUS Pay includes guest ID verification at no extra cost. For last-minute bookings, guests are asked to verify identity through two-factor authentication, and their device history is checked. This helps stop fraudulent reservations before they cost you money.
Standard processors often hold funds for days, even after arrival. Because CiiRUS Pay is built for rentals, payouts are faster, so managers and owners receive funds sooner while maintaining proper trust accounting compliance. You have options for payouts at the time of booking, or payout at the time of arrival, like Airbnb.
Refunds processed through CiiRUS Pay automatically adjust the associated booking and flow into accounting. That keeps your ledgers and owner statements accurate with no manual adjustments.
Many processors charge extra for fraud protection or industry-specific risk coverage. CiiRUS Pay bundles fraud mitigation, guest verification, and trust accounting sync into one competitive rate—no hidden add-ons.
Yes. CiiRUS Pay works across all channels. Whether the booking comes from an OTA, your direct site, or a manual entry, payments flow into one system and tie back to reports and owner statements.
Because CiiRUS Pay integrates directly with the Owner Portal, owners can see payments, refunds, and distributions reflected in real time. That transparency builds trust and reduces calls about “where’s my money.”
Stripe and PayPal are great for general e-commerce, but they’re not optimized for rentals. They may hold funds, charge higher rates, or fail to integrate with trust accounting. CiiRUS Pay eliminates these issues by being designed for STR managers.
Yes. Faster, seamless checkout with built-in fraud protection gives guests confidence when booking, reducing abandoned carts and helping managers convert more direct bookings.