Onboarding shouldn't be a scary word
Ask any property manager what concerns them the most about a software change, and 99% of the time, the answer is the same: onboarding. At CiiRUS, we take a task-oriented approach to onboarding the prioritizes your speed to market and automates the most arduous steps, keeping the process easy for you.
Welcome & Data
Once you sign up, we get to know each other and set the table for our partnership. We'll get acquainted with your current technology and begin the data transfer process.
System Configuration
You and your onboarding manager will begin configuring your company's workflows and general settings in the new CiiRUS account.
Listings Configuration
We'll collaborate to set your listings up for success and ensure that the data transfer caught all the necessary information from your old system.
Reservations & Go Live
After learning how to manage new reservations in CiiRUS, your listings will go live on the major OTAs so you can begin earning more revenue while you wrap up the training process.
Communications
Your onboarding manager coaches you through handling guest communication in CiiRUS, from responding to OTA inquiries to automating the guest cycle process.
Operations
We'll collaborate to set up and automate your housekeeping, maintenance, and inspection processes in the CiiRUS Task Manager.
Accounting
Finish off onboarding with a deep dive into owner statements, month-end finalization, reconciliation, reports, taxes, and everything you need to excel in your accounting process.
Property managers speak volumes
"Implementation with CiiRUS was as seamless a transition as it could have been given the large amount of data that we had to bring over. Switching software companies definitely feels daunting, so we love that the CiiRUS team is available to help any time we need!"
"What my team loves most so far about CiiRUS is the customer service! They are amazing to work with and always respond promptly. I really feel like they take the time to listen to us and to help us navigate through the learning experience."
"Onboarding with CiiRUS was awesome. From initial consult, to implementation, to using it on a daily basis, the whole process has been seamless."
Frequently asked questions
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