blog post

Your Mid-Year Update: New Features & What's Next at CiiRUS

Leon Parry
Leon Parry
July 30, 2025
Your Mid-Year Update: New Features & What's Next at CiiRUS

It's hard to believe we're already past the halfway mark of 2025! We hope you're having a busy and successful year so far. As we hit this milestone, we wanted to take a moment to share some exciting updates from the CiiRUS team.

We'll cover what we've rolled out so far this year, and give you a sneak peek at what's coming next. We're truly grateful to be on this journey with you, and everything we build is designed with your success in mind.

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What's New (So Far!)

1. A Fresh Look, Built for Efficiency
Our new interface and redesigned menu streamline your workflow and make navigating the system easier than ever.

2. AI Tools to Save Time & Boost Listings
CiiRUS now offers AI-powered content generation tools to help you quickly create compelling listing descriptions, catchy titles, and informative image captions. You can expect to see even more AI tools integrated throughout the system in the near future.

3. Combined Reviews Dashboard
You can now view Airbnb, Vrbo, and direct site reviews in one place, helping you keep a pulse on guest sentiment across all platforms.

4. New Website Builder & Re-Designed Sites
Create beautifully branded direct booking sites that perform with our new builder, offering more control, better design tools, and easier edits. If you're interested in upgrading your site, contact us for more details!

5. Backend Infrastructure Overhaul
While it might seem quiet on the surface, we've made major improvements to our backend infrastructure this year, ensuring faster performance, stronger reliability, and significant room for future growth. This foundational work means you can expect to see tons of new features rolling out as the year progresses and into 2026!

We hope you enjoy the ease and efficiency of these new capabilities within CiiRUS! This is only the beginning, so keep your eyes out for information on what's still to come.

What's Coming Soon - A Whole New Portal Experience

We’re migrating portal.ciirus.com to a modern Angular framework. That means:

  • A faster, more responsive platform.
  • Customizable dashboards & KPIs, including widgets and customization for various reports like arrival & departures, financials, and property care.
  • Grid and layout redesigns.
  • New staff user permissions.
  • All backed by a fully serverless API.

More AI Tools on the Way, Coming to:

  • Unified Inbox & messages.
  • Reviews.

A Mobile Experience Designed from the Ground Up:

  • Get ready to manage your day-to-day operations from anywhere! We're building a redesigned mobile version of CiiRUS, focusing on the most essential modules first. Soon, your Reservations Calendar, Folio, and Unified Inbox will all be accessible on the go! Other modules will follow, but these are our top priority to launch.

Owner Portal Revamp:

  • Get ready for a rebuilt Owner Portal designed to give your homeowners a better, more intuitive experience. This overhaul will bring more insights, enhanced permissions, and valuable KPIs directly to your owners.

Enhanced OTA Integrations:

  • We have a dedicated team working on the Booking.com direct integration, which we're excited to announce officially in the coming months.
  • More tools for Airbnb & Vrbo including:
    • Listing rooms
    • Accessibility features
    • A quality listing dashboard
  • New rates builder & length of stay discounts.
  • Smarter pricing, easier setup, and more control - coming soon.

Meet the Newest Faces at CiiRUS

To support these advancements and our continued growth, we're thrilled to share that our team is expanding with new talent dedicated to enhancing your experience and our product.

Meet Luiz, our dedicated developer leading the new Booking.com integration.  A fun fact - during his school days, Luiz joined a rocketry club and built a fully functioning rocket for his graduation project! 🚀
Also joining us is Stefanni, a new addition to our technical support team, who is passionate about helping our customers succeed. She also has a unique passion for classic cars - born on World Beetle Day, she once owned a vintage Volkswagen Beetle and even has a tattoo of it! 🚗

As our team continues to grow, we're excited to announce we'll be expanding our support hours to better serve you 7 days a week. Stay tuned for updated hours coming soon!

Policy
Urgent Issue
High Priority
Normal Priority
Low Priority
Online First Reply Time
1 business hour
2 business hours
4 business hours
8 business hours
Callback First Reply Time
1 business hour
1 business hour
1 business hour
1 business hour
Urgent
Immediate resolution/escalation is required for issues that cause complete system failure, significant data loss, or severe financial impact.
High
Resolution/escalation should occur within 4 hours for issues that impact critical functionalities and affect multiple customers.
Normal
Resolution/escalation should occur within 1 business day for issues that affect specific functionalities or a limited number of  customers.
Low
Resolution/escalation can occur within 2-3 business days for minor issues that have minimal impact on functionality or customer experience.

Thanks! We'll be in touch! In the meantime, browse our full website for more information about CiiRUS.
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Leon Parry
Leon Parry
Leon is the Product & Marketing Specialist at CiiRUS, where he has been working in various roles since 2016. Leon has worked in technical support, channel implementation, and most recently in sales. He is passionate about helping VRMs achieve success and empowering them to optimize operations and improve guest experiences.

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Better customer service
Going above & beyond for vacation rental managers since 2008.
  • Independent, family-owned & operated
  • Full-service onboarding
  • Unlimited domestic phone & web support
  • Month-to-month service
Sarah B
27 homes

"Implementation with CiiRUS was as seamless a transition as it could have been given the large amount of data that we had to bring over. Switching software companies definitely feels daunting, so we love that the CiiRUS team is available to help any time we need!"

Better accounting tools
Advanced owner statement accounting & trust accounting made simple.
  • Auto owner statements
  • Trust accounting
  • Owner/vendor bill payments
  • Tax reports & processing
Better integrations
High-impact integrations with the tools you need to be successful
  • Preferred/Elite with Airbnb & Vrbo
  • Full 2-way direct sync
  • Constant updates & new integrations
  • Open API
Better guest communication
All of your communication centralized and powerfully automated
  • Unified inbox
  • Auto guest life-cycle communication
  • Built-in customizable guest app
  • Manage reviews & host quality scores
Better property care tools
Automated housekeeping, maintenance, & inspection tools
  • Custom checklists & requirements
  • Automated & recurring scheduling
  • Built-in vendor & owner payment routing
  • Mobile tasks app for field team