Here at CiiRUS, the greatest pleasure of what we do is in building relationships with customers and partners. After all, the travel and hospitality industries revolve around relationships and quality service. We’d like you to meet and get to know the amazing people behind the scenes who help make CiiRUS the leader in vacation rental software.
In this month’s CiiRUS Team Member Spotlight, meet Vice President of Customer Success, Shalini Brijmohan. Let’s get to know Shalini as she shares some insight about herself, her role at CiiRUS, and more.
Tell us a little about yourself and your role at CiiRUS.
10 years ago, I started as a Front Desk Agent for a local Property Management Company. Since then, I’ve worked in Owner and Guest Relations, Accounting, and as a Project Manager migrating systems at small and large scales. Through these experiences, I’ve evolved and grown to my current position; I could not be prouder of myself. On a personal level, I love traveling, learning about different cultures, and the guilty pleasure of shopping.
I oversee and manage the training, onboarding, and implementation teams, specifically focusing on new users. My goal is to educate and train these teams so that we can deliver the best experience possible for our users.
What do you enjoy most about working at CiiRUS?
There are so many reasons! CiiRUS has opened so many opportunities for me. Pre-COVID, I traveled to Australia and many more cities all over the world deploying our system.
I love our culture and the relationships that I have built over the years with the team. We truly take care of each other like a family, and it's an environment where all opinions are welcomed. Overall, we help each other grow.
I enjoy being the voice for our users and offering solutions that work for their business. Our user's success is a reflection of our success at CiiRUS, and I love that I play a part in that.
Tell us three things most people don’t know about you.
What kinds of hobbies and interests do you have outside of work?
I enjoy spending time with my family and I have a passion for anything that requires creativity.
What inspires you?
The Future. Knowing time will pass, I want to look be able to look back at everything I have been able to do. Thinking about the future and what can be, makes me have the courage to pursue what is most important to me, regardless of my fears.
What is something you learned in the last week?
I've learned a bit of Project Management when it comes to Product Development.
If you could pick one superpower, what would it be?
I love Animals so I would love to have the ability to communicate with them. Depending on the animal, I just might have some great conversations.
How do you define success?
Knowing that I have lived a balanced life and that I did something meaningful to positively impact others, especially, my loved ones, that is success to me.
What is your dream travel destination, and why?
My dream travel destination is India. My ethnicity is Indian and since I was a little girl, I have always been so passionate to learn about my culture and traditions. All aspects of my culture (e.g., dance, religion, and food to name a few) have always resonated with me and I've naturally grown an interest to learn more. The culture is so rich, spiritual, diverse, and vibrant. To experience this firsthand would be a dream come true.
Traveling to India will allow me to instill in my family and preserve for generations to come.
What are three words to describe CiiRUS?
Solutions orientated, innovative, compassionate
Enjoy a deep-dive into CiiRUS with our exclusive video walkthrough. One of our industry experts will contact you shortly after to go over your questions!
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