Welcome to CiiRUS Learning Groups!
With the launch of new CiiRUS Learning Groups, all customers gain access to live ongoing system education at no additional cost.
We understand the software grows rapidly, and it can feel hard to keep up with new features. With these training resources, you can bring key functions and technology into your business more easily than ever.
Pick and choose Refresher Training for key modules, or re-embark through the CiiRUS Onboarding Journey, a top-to-bottom training series on fundamental system use.
CiiRUS Refresher Training
Dive deep into advanced software functionality that may have evolved since your initial onboarding. Let's help you take advantage of everything your software has to offer.
Accounting Fundamentals
Learn all the steps to closing out a month with accurate financials, and send out statements to homeowners.
Configuring HomeBeds
CiiRUS' HomeBeds program directly connects you with major tour operators like Virgin, RCI, and HotelBeds. Learn how to configure your homes here.
CRM - Guest Relationship Manager
Configure automatic texts and emails for confirmations, balance due reminders, pre-arrival instructions, marketing campaigns, and more.
E-CiiGN - Electronic Documents
Send, sign, and store electronic documents including rental agreements, NDAs, owner contracts, payment authorizations, and more.
Task Manager - Cleans & Workorders
Automatically schedule and assign cleans, work orders, and inspections with custom checklists and requirements for every circumstance.
QuickBooks Integration
Connect CiiRUS directly to QuickBooks Professional or QuickBooks Online; map transaction types and general ledgers between systems.
Re-Onboarding Program
Journey through the software from scratch. We treat you like a first-time user to help re-establish context with all fundamental elements of the system.
Session One: The Basics
Navigate your way through the CiiRUS interface and enter essential details for software and property configuration.
Session Two: Owner Profiles & Portals
Configure personal profiles for each of your homeowners, including their dedicated owner portal login.
Session Three: Channel Management
A deep dive into the major OTA connections offered by CiiRUS. We cover what you need to know about each OTA prior to syncing your listings.
Session Four: Guest Communication
Configure automatic texts and emails for confirmations, balance due reminders, pre-arrival instructions, marketing campaigns, and more.
Session Five: Reservation Workflows
Learn how to handle new reservations from each channel and develop personalized operational workflows for reservation management.
Session Six: Daily Operations
Become immersed in how to automate the logistics of housekeeping, maintenance, and inspections through technology.
Session Seven: Month-End Accounting
Ensure your system is set-up to product accurate monthly statements, and your month-end processes are correctly configured.
