blog post

CiiRUS earns the VRMB Keystone Award

Josh Parry
Josh Parry
February 15, 2021
CiiRUS earns the VRMB Keystone Award

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CiiRUS Vacation Rental Software proudly accepts the 2021 VRMB Keystone Award - “A Software That Thinks Differently!”

Since 2008, CiiRUS has pushed the boundaries of technology for vacation rental professionals, first emerging as a no-nonsense, market-ready solution for small and medium property managers in Florida. 13 years later, we continue to independently grow and develop the leading technology solution for managers of all stripes throughout North America and around the world.

What set CiiRUS apart along the way was our innate desire to do it differently. To this day, CiiRUS is an independently owned and operated business, powered and influenced by our customers -- not by investors.

Through our independence, we’ve developed a culture of accountability to our customers. Their needs dictate the direction of the software through our Continuous Development Cycle, led by our team of in-house –not outsourced – system engineers. While direct connections to leading OTAs and technology partners have always been critical to our customers’ success, our drive to create best-of-breed, in-house solutions has helped CiiRUS customers increase their operational efficiency while spending less and earning more.

We’re humbled and proud to accept this distinction from VRMB, reached through independent study and deep research into the property management software landscape. We look forward to continuing to push boundaries in technology for vacation rental professionals in the years and decades ahead.

“CiiRUS is extremely under-recognized, and we are excited to give it the attention it deserves. A unique combination of power and affordability is its standout value proposition. But most unusual is CiiRUS' ambitious in-house development team: their vision to develop in-house modules (instead of depending on third-party software) is a strategic culture you want to grow with. If you haven't heard of them before, do yourself a favor and request a demo: CiiRUS' customer service is also very, very strong.”

To learn more about CiiRUS’ Manage, Market, Connect philosophy for vacation rental managers, click here to sign up for a demo today.

Policy
Urgent Issue
High Priority
Normal Priority
Low Priority
Online First Reply Time
1 business hour
2 business hours
4 business hours
8 business hours
Callback First Reply Time
1 business hour
1 business hour
1 business hour
1 business hour
Urgent
Immediate resolution/escalation is required for issues that cause complete system failure, significant data loss, or severe financial impact.
High
Resolution/escalation should occur within 4 hours for issues that impact critical functionalities and affect multiple customers.
Normal
Resolution/escalation should occur within 1 business day for issues that affect specific functionalities or a limited number of  customers.
Low
Resolution/escalation can occur within 2-3 business days for minor issues that have minimal impact on functionality or customer experience.

Thanks! We'll be in touch! In the meantime, browse our full website for more information about CiiRUS.
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Josh Parry
Josh Parry
Josh is the Chief Marketing Officer at CiiRUS, where he has been working with vacation rental managers in various capacities since 2014. He is passionate about helping VRMs increase their revenue earning potential and operational efficiency.

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