Property Manager -Product Overview
 

Introducing Property Manager
Property Manager is an Integrated Property Management Administration System specifically designed for vacation rental homes.  Two versions of Property Manager are available:

1. The Management Company Enterprise Edition is specifically designed with enhanced features to fully operate and automate tasks for a multi-user and multi-office Vacation Rental Management Company.  The system can be accessed from a PC, an internet web browser or mobile device based on your personal security preferences.

2. The Pro Home Owner Edition is designed for a home owner to operate and administer the functions of a vacation property. Both versions have been designed to also work in conjunction with each other or as separate applications.

Property Manager Features:

Instant Escrow Accounts

Property Manager instantly produces escrow reports, saving many hours of time and effort. The escrow accounts are automatically updated when any activity is detected. For example, if a guest has made a credit card payment the rental income payment is credited to the owners escrow account and the credit card charges debited to escrow. Recurring payments can be custom set and instantly debited to all accounts. Other automated escrow features include, works orders, cleans, tourists and sales taxes. The escrow reports can be viewed by the home owners using the home owner edition of Property Manager, this provides distributed reporting for the home owner and the management company.

Bookings Management

Guests can search and view detailed property descriptions before booking. These include full text description with images for each room or areas of a property, animated image gallery, 360 virtual tour and video tour (when available).  Instant real time quotes and availability are displayed on your web site.

When making a booking ,the online reservation booking system directs your guests through each stage of the availability, pricing, booking, terms and payment process.

The Management Company can view detailed multi view information for a single or all bookings in an adjustable graphical timeline or a text list format with adjustable scale and contrast modes.

The bookings detail screen contains detailed information for each booking, including contact details,  dates, multi -currency payments, special requests, status flags and comments.

Works Orders


Work orders can be requested by a home owner from their personal edition of Property Manager. Work order requests are displayed on the MC work orders screen. The screen is viewable by both the management company and the property owner. Both can add and update comments regarding a task. The management company can add a cost for an order and the escrow account is updated accordingly. The management company can also add a task to the works orders list.


Cleaning Management

Cleaning schedules and reports are automatically created each day and cleaners assigned.  The system enables the MC to establish rules and pricing for creating the cleaning reports. Processed cleans are added to escrow.

Inventory

The Inventory Manager maintains an up to date  list of items contained in each home. Information for every item can be updated.

Credit Card Processing

When a guest submits a payment for a booking, they are directed to a secure web page where they submit credit card details. Payments can be viewed in the secure credit card processing screen. Each payment requires manual processing. Payments are entered into escrow, showing a credit for the rental payment and debit for the credit card charges. The bookings manager guests payments page is also updated.

Sales and Tourist Tax Reports

The Tourist and Sales Taxes screen displays a report of tourist and sales taxes collected for each booking. Tax rates are set based upon the local county tax regulations which are updated when local county tax rate changes are made.

Multi-Home Scheduler

A Schedule and Reminders screen maintains a list of appointments, meetings and reminders. These can be viewed for all properties or for a single property. Visual displays include; Zoom In/Out, Day, Week, Month and Timeline view. Recurring appointments can be set for one or multiple properties.

Contacts Management

Property Manager includes a contacts management database to store and manage contacts and suppliers.  The contacts manager is integrated with various Property Manager functions. For example, Contact categories such as cleaners,  can be selected and assigned in the cleaning schedule screen.

Security Access and Data Center

Our data servers are hosted at the 1 and 1 Lenexa data centers . The state-of-the-art eco friendly facility brings power, connectivity and security unsurpassed in the industry. Powered by advanced information storage technology, this state-of-the-art data center keeps your business and web site running and your valuable information safe.

Sensitive data is transmitted and received using secure SSL encryption technology to ensure maximum security.

In addition we have added an extra level of data access security with Static IP access restriction feature built into Property Manager, this only allows access to your account from the physical location specified in your IP restriction list.

Web Site Management

Each Property Manager account includes a fully featured web site that can be customized using an easy to use integrated web site editor. Property Manager  features can be integrated into multiple web sites,  including  any existing web site that you currently own or use . Integrated features include; online bookings and availability, property listings and image/video media players. Any changes made in Property Manager will be reflected on all web sites in real-time.

Services and Customization

Property Manager is consistently being updated with new features and we welcome your suggestions to ensure Property Manager is of the highest quality and great value. We offer custom development and customization services to companies that have specific functional or graphical requirements.
Other services offered include flexible setup services and one to one training