Reservations
Management

Online & Back Office Reservation System

The advanced reservation engine can be inserted on multiple websites including externally hosted websites, with full back office control and monitoring.

The online reservation system directs your guests through each stage of the
reservation process. Unlimited optional extras can be offered to your guests via the online booking engine. Reservations and extras are centrally managed and can be updated at any time.

Booking fees, taxes and commissions auto calculated and set from custom rules for each reservation type.


Reports Creator & Occupancy Reporting

All common reports are available from the reporting module. These include expected arrivals, bookings, payments due, occupancy and more.

Every business is unique. The custom reporting module is a powerful tool to create custom reports using a dedicated report writing application to produce the exact reports and data views required for your business.

Online
Reservations

Multi-Currency
Online Quotes

Advanced
Reporting

Credit Card
Processing
Reports directly emailed in a number of formats including PDF, Excel, text and image or exported as HTML or CSV to another database or QuickBooks.


Real-Time Quoting Engine

Instant quotes auto emailed to guests along with the home description, images and quote information including any mandatory extras. Quotes can be requested online by your potential guests or emailed by a member of staff directly from the software. Sent quotes instantly become available to staff via a central quotes pool.

Create and send quotes for multiple agent rates sets.






Direct and Easy Data Integration


Importing & Exporting Data

Data can easily be imported from other vacation rental software
platforms to ensure a fast, easy and reliable transition with minimal
disruption to your business.

Data can be exported to other software applications like QuickBooks and Thomson Reuters. Our staff can help with integration.

Report data can be exported to common file formats including PDF, CSV, HTML, RTF and Email

XML Feeds

XML feeds send real-time availability, descriptions, images and alternative pricing bands to travel agents, and external web services..


Agent Integration

Ciirus provides a range of reservation tools that allows a two way interaction between services including approved booking agents.

Online Cart Options

You can add unlimited items i.e. Accidental Damage Insurance or Welcome Packs to the online reservation system check out cart. Items can be global or property specific with split owner/manager revenue sharing.

Cart items and pricing can be configured and updated at anytime
during or after the reservation has been made.





Integrated
Accounting

Homeowner Accounting

Property Manager instantly produces monthly email and online homeowner statements, saving time and effort.

The homeowner accounts are updated when activity is detected and
recurring payments are automated. Other automated statement features include; reservations, work orders, bill payments, housekeeping, tourists and sales taxes.

Owner statements can be viewed by the home owner from an online owner login or sent by email directly from the back office software. This provides distributed reporting for the home owner and the management company.


Batch Billing and
Invoice Scanning

The batch billing module allows payment of multiple owner bills with one check. Invoices can be scanned and available on demand. Copies can optionally be sent to the owners along with owner statements.

Product warranty information can be scanned, captured and available on demand.

Housekeeping

Cleaning schedules and reports are auto created and housekeeping staff assigned. Establish custom rules and pricing for creating cleaning reports.

 
Tax Reporting

Multiple customizable tax bands can be set for any Country or region. Reservations and each extra can have alternative tax rules. The tax reporting tools deliver automated reservation and owner account integration. Tax reports are generated saving you precious time every month.

Work Orders

Work orders can be requested by the homeowner from their personal online user area or generated by a staff member.

The work orders can be viewed by the management company and the property owner (optional). Both can add and update comments regarding a work order. The management company can add pricing, calculate markups and taxes and the owner accounts are updated accordingly.

Real-time housekeeping & work order tracking (JobTracker)

View job start, in progress or complete status from any device using a touch tone phone and entering the job code. The back office software job status screen is updated in real-time.





Homeowner Management Services

Secure Homeowner Account Access

The homeowners can access their accounts via the online edition using any web browser. The management company can manage data access for each homeowner.

Reservations Management
Owner statement access
Inventory Controller
Availability calendars
Online quoting for guests
  Multi device account access
Two way communication portal
Auto email inquiries
Initiate & view work orders
Store and recall quotes

Personal Homeowner Web Sites

Each homeowner has a web site included. These web sites can function out of the box by selecting a predefined template. Each website can also be fully customized without using a template.

Web Site Builder
Embed features to external web sites
Free Community / Resort videos
Independent video media players
Template themes or custom web site
Visual description editor
Photo management


Management companies sometimes choose to keep the owner web sites This will increase Internet exposure, targeting specific keywords for each property website.

The additional web traffic generated by these websites can be directed to the master web site.



Secure Network Data Access


Working Together
24/7

Secure Network Servers manage connections between back office computers & mobile devices, linking data to commercial web sites, agent SuperSites, and external global reservation networks via XML feeds

Automatic Data Backup

Data backup is centralized and automatic. The data from all devices connected to your network is backed up to secure data backup servers.

Audit Trail History

The SecureTrack feature provides user change tracking. When key data is updated by administrator, staff or owners, the updates are recorded along with the user name, location and time the change was made creating an audit trail of updated information.

User Access Rights

Multi level password protection provides user defined data access to preselected data views based on user defined permission policies set by the administrator.

An optional IP filter will restrict data access to physical locations based on static IP addresses set by the administrator.
 
Access Platforms

Use any edition of Ciirus, anytime, they all work in sync. At the office the desktop edition provides a fully featured powerful Windows application. The Online edition is available from any web browser. The iPhone/iPad App is the perfect
companion for business on the go.

Windows Edition

The Windows edition allows a single or multiple business accounts open simultaneously providing supports for multi-company business operations.

Online Browser Edition

Access your business from any popular web browser. The Online edition is the preferred choice for most homeowners.

iPhone / iPad App

Access your business on the move. The App edition provides access many popular features and some unique features including the ability to take and upload photos and mobile credit card transactions.

Virtual Terminal

Remote access via Windows terminal server using desktop visualizations services like Amazon AWS or Citrix.

Apple Mac

Apple Mac access is available using Parallels. The Online edition is fully accessible from Apple Safari web browser.



Ciirus Property Manager Screen Shots

  • Access ControlRestrict user permissions
  • Assets And Warranties
  • Audit Trails
  • Bill Payments
  • Blog Editor
  • Bookings List
  • Bookings Manager
  • Cart Settings
  • Channel Manager
  • Dashboard
  • Default Reports
  • Description Editor
  • Disburse Owners Amounts
  • Guest Contact Export
  • HouseKeeping Scheduler
  • Image Uploader
  • Manage Owners
  • Mobile Website Editor
  • Newslette rAnd Confirmations Editor
  • Notifications
  • Notifications Reminder
  • Occupancy Reports
  • Owner Accounts
  • Property Features
  • QuickBooks Connector
  • Quotes
  • Rates Editor
  • Reccuring Charges
  • Report Designer
  • Reservation Scheduler
  • Single Home Calendar
  • Supersites Configuration
  • Tax Processing
  • View Edit Quotes
  • Web Editor
  • Work Orders
( Click on a icon above to enlarge the image )
( Click on an item listed below to view this feature's screenshot )

  • Access Control
  • Assets And Warranties
  • Audit Trails
  • Bill Payments
  • Blog Editor
  • Bookings List
  • Bookings Manager
  • Cart Settings
  • Channel Manager
  • Dashboard
  • Default Reports
  • Description Editor
  • Disburse Owners Amounts
  • Guest Contact Export
  • HouseKeeping Scheduler
  • Image Uploader
  • Manage Owners
  • Mobile Website Editor
  • Newslette And Confirmations Editor
  • Notifications
  • Notifications Reminder
  • Occupancy Reports
  • Owner Accounts
  • Property Features
  • QuickBooks Connector
  • Quotes
  • Rates Editor
  • Reccuring Charges
  • Report Designer
  • Reservation Scheduler
  • Single Home Calendar
  • Supersites Configuration
  • Tax Processing
  • View Edit Quotes
  • Web Editor
  • Work Orders



Ciirus Software System Specification - Key Functions

Reservations and Quoting
Cloud-Based Reservation Management Complete Reservation Reporting and Export Suite
Online/Multi-Location Quoting and Invoicing Guest Communication Suite
Allocation On Arrival Module Cart Extras & Coupon Codes
Flexible Pricing/Rate Settings Credit Card Processing
Email Automation Flexible Commission Management
Reservation Channel Manager Easy to Use Visual Reservation Editor
Unlimited Rate Sets Tentative Bookings
Auto Balance Due Reminder Emails Multiple Currencies


Accounting and Tax Processing
Complete Owner Accounting Module Complete Tax Reporting & Processing
QuickBooks Real-Time Direct Integration 1099's & 1042's Created Instantly
Billing Management Assets Management
Recurring Payments Auto-Account Statement Processing
Housekeeping Processing Reservation Disbursements
Work-Order & Vendor Accounting Monthly Statement Editor & Viewer
Financial Audit Trails Account Categorization & Reporting
Batch Billing Check Printing
Automated Balance Due Reminders


Homeowner Management
Online Home Owner Portal Home Owner Accounting and Monthly Statements
Home Owner Reservation & Quoting Engine Website & Marketing Engine
Work Order Requests Inventory Control
Website for Each Home Owner Included x


External Integration
XML/API Services and iCal Output CalendarSync with External Homes
CiiRUS Reservation Partners Supersite Technologies
Partner Management Company Homes Distribution Full Integration with Channel Partners


Security & System Administration
Cloud-Based Environment Staff Access Level Flexibility
Offline Data Viewer Network Matrix
Advanced & Interactive Dashboard Franchise Module
IP Access Restrictions User Change Tracking (Audit Trails)
Real-Time Auto Cloud Based Data Backup Data Exports (all fields available)
Instant Notifications of Key Events Automated Emails


Website and Marketing
Integration with External or Existing Websites Out Of The Box Website Features
Fully Integrated Website Custom Website Design
Easy to Use Website Builder CiiRUS SuperSite Technologies
Mulit-Lingual Websites Complete Search Engine Optimization Suite
Complete Web-Analytics tool (Powered by Google) Instant Connectivity to Listing Services
Online Booking Engine Complete Web-Inquiry Engine
Mobile Websites Integrated Blog Editor and Viewer
Guest Reviews & Ratings Advanced Home Search Engine
Integrated Booking Engine Custom Property Details Pages
Unlimited Web Pages Instant Online Quotes
Website Hosting Included ($600 year value) Reward Points Engine
Assign Multiple Domain Names Per Website Page Redirecting
Newsfeeds Search Engine Optimization Reporting
Featured Homes Contact Management
Newsletter Editor and Marketing Email Distribution Channel Partner Management


Staff and Vendors
Housekeeper & Vendor Service Login On-Site Job-Tracker
Full Work-Order System & Reporting Contact Manager & Vendor Communication
Financial Tracker Job Automation and Tracking
Secure Staff Access and Tracking Agent Login Portals & White Labelling
Staff Scheduling Calendar and Reminders Live Housekeeping & Work Order Status


Property and Listing Features
Property Creation Wizard Property Location & Features Information
Securely Stored Property Access Codes and Settings Property Vendor Accounts and Information
Property Inventory Lists Cloud-Based Property Description & Images
Advanced Third Party Integrations


General & Reporting
Interactive Customizable Dashboard Integrated Popular Occupancy Reports
Custom Report Creator Module Custom Occupancy Report Writer with Graphs
Integrated Popular Reports for all Modules